Tech Turmoil: A report suggests leaders aren’t preparing employees well for new systems rollouts

The COVID-19 pandemic and WFH have pushed many organizations to adopt new tech and workflows—but employees are much less likely to feel confident about the changes than their top execs.

By Ted Kitterman      @tedkitkat      
New software frustration

In a time of massive business upheaval, organizations everywhere publicly emphasize their commitment to their workforce as a top priority. But a new IBM survey suggests that’s not the full picture.

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