Jennifer E. Heyman
Head of Social Media Intelligence and Engagement - Wells Fargo
Jennifer E. Heyman is the head of social media intelligence and engagement at Wells Fargo. She manages a global team that delivers personal touch and brand positivity to their 5 million followers, employees and extended community. A 12-year veteran in social media, she stands up for her personal and for Wells Fargo’s core values of inclusion, trust and leadership in her daily conversation. Her passion and enthusiasm for delivering a unique and memorable customer, community and employee experience can be felt as an advocate for financial services, fintech and banking innovation.